PANews reported on February 7 that, according to a Bithumb announcement, the exchange made an operational error during the distribution of event rewards, resulting in the incorrect distribution of a total of 620,000 Bitcoins to 695 users (instead of the 2,000 previously speculated by the market).

Bithumb froze the transactions and withdrawals of 695 customers within 35 minutes of the overpayment of rewards. 618,212 BTC (99.7% of the total) have been recovered, and 93% of the assets corresponding to the 1,788 Bitcoins already sold have been recovered. Bithumb stated that it will use its own assets to make up for the unrecovered Bitcoins and will redesign its asset distribution process and strengthen its internal control system to prevent similar incidents from happening again.

Previously, it was reported that a Bithumb employee's airdrop error resulted in the wrong distribution of 2,000 BTC, causing the price of BTC on the platform to plummet by 10% compared to other markets.