PANews reported on October 11th that Binance CEO Richard Teng posted on the X platform: "The cryptocurrency market has been volatile over the past 24 hours, and I know many users on our platform have encountered challenges. I would like to extend my sincere apologies to all affected users. We will not make excuses - instead, we will listen carefully, learn from this incident, and strive to do better. If you still encounter any unresolved issues, please contact the Binance customer service team. Every case will be given due attention and handled appropriately, and compensation will be provided where applicable. Market volatility is normal, and we encourage all users to stay informed and operate with caution during this period. Thank you for your continued support."