PANews reported on April 21 that, according to Naver, the Financial Supervisory Service of Korea (FSS) released its "2025 Financial Complaints and Inquiries Trends" report, showing that financial complaints reached 128,400 in 2025, a 10.4% increase year-on-year. Among these, complaints related to virtual assets surged from 403 in the second half of 2024 to 4,491, an increase of 1014%, mainly concerning issues such as the failure to distribute rewards for exchange API activities. The FSS stated that it will build a consumer protection regulatory system centered on prevention and introduce generative artificial intelligence into the complaint and dispute resolution process to improve efficiency.