PANews reported on February 25 that according to feedback from multiple community members, a Binance user's Google mailbox was stolen, and the funds in the corresponding Binance platform account were stolen in the form of exchange red envelopes. It is speculated that due to the influence of Google mailbox, 2FA security verification did not take effect. At present, Binance officials have reported that they have contacted the user to deal with it. In addition, Binance officials remind users: It is recommended that users enable biometric login verification to avoid similar situations.

In addition, several users reported that their Binance accounts were logged out by default and they needed to log in again to perform operations.