PANews reported on November 17 that DEXX sent a letter to the hacker on the X platform, saying that it has received strong support from security agencies, partners and exchanges to find the stolen tokens. At the same time, it is continuing to monitor the hacker's address in order to freeze the stolen funds in time. It now requires that the incident be resolved within the next 24 hours, otherwise no further action will be taken.

DEXX said that it requires the hacker to contact it via email and return the stolen funds, and will provide a bug bounty and token gifts. Once the funds are returned, all information currently held about the hacker will be destroyed immediately, all subsequent tracking and analysis will be stopped, and the hacker will no longer be held responsible. However, if the hacker does not comply with this agreement, DEXX will continue to cooperate with local police, security agencies and exchanges to investigate and take law enforcement actions to protect user assets, no matter how long it takes.